Should You Use Texting for Your Business?

Using texting for business

Preferences in how people communicate with each other and with businesses have changed to favor types that provide convenience and greater accessibility.

Texting has become the preferred way for most people to connect with others because it:

  • Allows people the freedom to respond on their own schedule.
  • Provides privacy that phone calls do not.
  • Has greater accessibility for people who live or work in noisy urban areas and people who are hearing-impaired.
  • Is less time-consuming.
  • Is multitasking-friendly.
 

If you are wondering if you should include text messaging as a communication channel for your customers, here are some statistics to consider:

Data about popularity of texting vs. other communication

Share:

Share on facebook
Facebook
Share on twitter
Twitter
Share on pinterest
Pinterest
Share on linkedin
LinkedIn

Social Media

Recent Posts

Categories
Get The Latest Updates

Subscribe To Our Email Updates

No spam, notifications only security alerts, tips, and updates.